Services

IT administration

  • Equipment purchasing
  • IT personnel human resources coordination
  • IT personnel management
  • IT personnel payroll
  • Project management

User support

  • Desktop and mobile device support
  • On-site “deskside” issue resolution
  • Remote support for immediate troubleshooting
  • Full equipment lifecycle and inventory reporting
  • Hardware and software recommendations/purchasing
  • Conference room recommendations and support
  • Unicom (phone) upgrades and troubleshooting

Endpoint management and security

  • Endpoint (laptop, desktop) secure protection, encryption
  • Endpoint security patches/updates
  • Endpoint Zero-day vulnerability threat protection
  • Private and exclusive file storage on IU-protected property
  • Critical data file storage (CDI)
  • Business continuity/disaster recovery IT planning
  • Use of IU IT policy–aligned best practices with documentation
  • Experts in security and IU compliance requirements

Ready to get started?

Contact us